ETHEKWINI NEWSFLASH
FOR IMMEDIATE RELEASE
EMERGENCY CALL LINES TEMPORARILY OFFLINE TONIGHT FOR SYSTEM UPGRADE
EThekwini Municipality wishes to inform the public of a planned system upgrade by Fire and Emergency Control Centre, scheduled to commence at 18:00 today until the early hours of tomorrow morning.
During this upgrade period, the operation of the emergency services lines will be interrupted, resulting in temporary inaccessibility of the emergency telephone lines.
The upgrade is part of ongoing efforts to enhance system performance, reliability, and the Municipality’s overall emergency response capability.
Residents are urged to use the following alternative contact numbers for fire and emergency services during this period:
Landline numbers:
031 322 3200
031 322 3216
031 322 3217
031 322 3221
031 322 3233
Cellphone numbers:
076 223 2224
063 603 5775
Residents are encouraged to save these numbers and use them strictly during the upgrade period to ensure uninterrupted access to emergency assistance.
Emergency response teams will remain fully operational and on standby throughout the process.
The Municipality apologises for any inconvenience caused and thanks the public for their understanding and cooperation as the City works to improve service delivery.
For updates, please follow the Municipality’s official communication platforms.
ENDS
Issued by eThekwini Municipality’s Marketing and Communications Directorate
